Welcome to sameerthakur.in (operating as Roamable Tour and Travel, referred to as “we”, “us”, or “our”). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit our website https://sameerthakur.in/ and use our travel booking and inquiry services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you fill out an inquiry form, request travel itineraries, book tour packages, or contact us directly:
Contact Data: Full name, email address, phone number, and mailing address.
Travel Booking Details: Passport details (where required for international bookings), dates of birth, travel dates, departure/destination preferences, dietary requirements, and emergency contacts.
Billing Information: Payment details, billing address, and transaction history (Note: We do not directly store credit/debit card numbers; secure third-party payment gateways process all transactions).
Technical & Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and standard web log data collected via cookies and tracking technologies.
2. How We Use Your Information
We use the information we collect for various business and service delivery purposes, including:
Processing, managing, and confirming your tour, holiday packages, and travel bookings.
Communicating with you regarding booking confirmations, updates, customer support, and travel advisories.
Sending promotional newsletters, exclusive discounts, or updates if you have opted in to receive them (you can unsubscribe at any time).
Improving website functionality, user experience, and our travel offerings.
Complying with legal obligations, travel regulations, and fraud prevention requirements.
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. We only share your data with:
Travel Partners & Vendors: Airlines, hotels, tour operators, transport providers, and visa processing agents necessary to fulfill your booked itinerary.
Third-Party Service Providers: Trusted third parties that assist us in operating our website, hosting services, analytics, email marketing, and payment processing (bound by confidentiality agreements).
Legal Requirements: When required by law, court order, or governmental authorities to comply with applicable regulations.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking tools to enhance your browsing experience, analyze web traffic, and remember your preferences.
You can configure your browser to decline cookies or alert you when cookies are being sent.
Please note that disabling cookies may affect certain features or functionality of our website.
5. Data Security
We implement reasonable administrative, technical, and physical security measures to safeguard your personal data against unauthorized access, loss, misuse, or alteration. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, complete travel bookings, resolve disputes, and comply with legal, tax, or accounting requirements.
7. Your Rights
Depending on applicable laws (such as the Digital Personal Data Protection Act, GDPR, or relevant local privacy laws), you may have the right to:
Access, review, or request a copy of the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Request the deletion or restricted processing of your personal data.
Opt-out of marketing communications at any time.
To exercise any of these rights, please reach out to us using the contact information below.
8. Third-Party Links
Our website may contain links to external sites (such as tourism boards, payment portals, or partner services). We are not responsible for the privacy practices or content of these external websites. We encourage you to read the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory updates. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions, feedback, or concerns regarding this Privacy Policy or your personal information, please contact us at:
Website: https://sameerthakur.in/
Brand/Business Name: Roamable Tour and Travel
Email: Sameerthakur3358@gmail.com
Phone: 8847043081
Address: Chandigarh